About Us




ALZO is a reliable source where you can enjoy different designer creations. 

Designer goods new and vintage. From distinguished closets of fashion lovers here in Houston to you!

Located in the heart of Houston. Where Top designer fashion is blooming like never before.

Here to earn your trust with authentic luxury accessories for your everyday style and needs.

All items from ALZO are backed by our lifetime guarantee to be authentic or your money back. Simple as that. 

 

 

 

 Best regards,

 

 ALZO Team.

 

 

  

 

 

 




FREE SHIPPING may apply to some items and purchases. Shipping will be made next business day. With tracking information. 

 

PRODUCT AUTHENTICITY
Here at ALZO we take the authenticity of the products we sell very seriously. We do not consign or condone fake or counterfeit goods.
Each item we accept is thoroughly researched by our knowledgeable staff.
We inspect all applicable leather goods for the appropriate date codes, serial tags and hologram stickers, ensuring that all handbags pass our specific authenticity tests before they are placed online.
We offer LIFETIME guarantee that any product sold by ALZO to be authentic or your money back.

 


RETURN POLICIES
We want to be sure you are satisfied with your purchase. You will have 3 business days from receiving any item(s) to contact us via our "Contact Us" page concerning a return. Once agreement is made with ALZO team to return the item(s) you will be issued an Return Authorization Number (RA#)
You will then receive an email containing your RA# number. Please package good in original box.
Complete and sign a copy of the returns invoice that you received via email with the RA# and include with return.
We do charge a 10% restocking fee for returns as our items are one a kind and will have been off selling availability for more than one week.
Items should be returned new (if new), unused, and with all tags and designer garment tags still attached. Returns that are damaged, altered may not be accepted and may be sent back to the customer.
Where provided, any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.
Please contact us via our "Contact Us" page for all return inquires.
All items returned should have a Return Authorization (RA#) number. Unidentified returns may be returned to the sender.


COLORS
We have made every effort to display as accurately as possible the colors of our products that appear on ALZO.myshopify.com as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate. 


LATE RETURNS
No returns will be accepted after the designated 3 business days due to the consignment payout nature of the business.




PAYMENT SECURITY
We accept Visa, MasterCard and American Express cards thru PayPal payment processing.
Please note, payment is only debited from your card at time of dispatch.


USE OF COOKIES ON OUR WEBSITE
In common with many websites, we use "cookies" to help us gather and store information about visitors to our Site. A cookie is a small data file that our server sends to your browser when you visit the Site. The use of cookies helps us to assist your use of certain aspects of the Site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.


WHERE AND HOW TO ASK QUESTIONS
Please reach us via our "Contact Us" page.


GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.



PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.